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Related links of Rela
Rela user agreementRela Platform ConventionRela community normAnti-fraud guideHow to apply for +V certification in Rela? Use guide for the newcomer
Hot topics
What to do if I forget the login password? How to cancel the account? What to do if it reminds that the cellphone number has been bound by other accounts? What is the period of email replay? Can friends find me through the cellphone number/WeChat number/registered email box/Facebook? How to search users through RelaID/nickname? How to make appeal when Rela account is banned or the authority of live broadcasting is cancelled? What's the meaning of role T/P/H/Bi selection? What's shielding? How to cancel shielding? How to cancel the accidental shielding of someone during the period of live broadcasting? What is tip-off? How to tip off someone? How to delete the chatting record? How to cancel 'secret love'? How to bind the cellphone/WeChat/Facebook? How to unbind?
Account issue
What to do if I forget the login password? How to cancel the account? How to log out? How to log in the previous account when the cellphone number bound to Rela account has been changed and cannot receive the verification code? What to do if it reminds that the cellphone number has been bound by other accounts?
Function Problems
How to check the visiting record? How many visiting records will be displayed at most? How to revise the number of days of being couples/cancel the couple relationship? Can RelaID/nickname/ icon be changed? Why does binding to WeChat fail and why does it say to be male? How to insert multiple tags when log is issued? Why does it show that the normal picture loaded by me is being reviewed? How to check who likes me in the 'fast matching'? How to check who likes me in the 'fast matching'?
Shielding tip-off
How to make appeal when Rela account is banned or the authority of live broadcasting is cancelled? What's shielding? How to cancel shielding? How to cancel the accidental shielding of someone during the period of live broadcasting? What is tip-off? How to tip off someone?
Top-up issue
What to do if the top-up or donation to member/Ruanmei Beans/Strong Love is not into the account? What to do if payment is shown to fail when member/Ruanmei Beans/Strong Love is topped up? What to do if the member icon of the nickname is not displayed after the member is topped up or donated? Will there be any browsing history when one member browses the homepage of another member? Is the log visible to people nearby after the member is topped up? What to do if red character cannot be used to make comments within the live broadcasting room after the member is topped up?
Feedback
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Seek for cooperation
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